Menggunakan proses penyelesaian masalah (i) Kumpul dan analisa data (ii) Tentukan masalah (iii) Jana idea – hapus halangan (iv) Jana penyelesaian (v) Tentukan tindakan (vi) Laksanakan penyelesaian (vii) Buat penilaian (viii) Buat penambahbaikan

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